Privacy Policy

Last updated: 29 October 2026

1. Data controller

HT Logistics Oy

Business ID: 3563776-5

Vantaa, Finland

Email: info@htlogistics.fi

Phone: +358 45 163 9212

2. What personal data we collect

When you contact us through our website, by email, by phone or through social media, we may collect:

• your name
• your email address and phone number
• your company name
• details of your transport request, such as collection and delivery locations, dates and cargo information

When you visit our website, and only if you allow it in the cookie settings, we may also collect:

• information about how you use the website, such as pages visited and time spent
• technical information, such as browser type, device type and approximate location (city or country level)

3. Why we use your data

We use your personal data to:

• answer your enquiry and prepare a price quote
• plan and carry out transport services
• invoice and keep the records required by law
• keep in touch with customers about their deliveries
• understand how visitors use our website so we can improve it
• measure and improve our advertising on Google and Facebook

We never sell your personal data.

4. Legal basis

We process your data:

• to take steps at your request before entering into a contract, and to carry out a contract (GDPR Article 6(1)(b))
• to meet our legal obligations, such as accounting requirements (Article 6(1)(c))
• for our legitimate interest in managing customer relationships (Article 6(1)(f))
• with your consent, for analytics and marketing cookies (Article 6(1)(a)). You can withdraw your consent at any time.

5. Cookies

Cookies are small files saved on your device when you visit a website. We use:

• Necessary cookies. These are needed for the website to work and to remember your cookie choices. They are always on.
• Analytics cookies (Google Analytics). These help us understand how visitors use the website, such as which pages are viewed most. They are used only with your consent.
• Marketing cookies (Meta Pixel by Facebook, and Google Ads). These help us measure our advertising and show relevant ads on Facebook, Instagram and Google. They are used only with your consent.

When you first visit our website, you can accept or decline analytics and marketing cookies. You can change your choice at any time from the “Cookie settings” link at the bottom of every page, or delete cookies in your browser settings.

6. How long we keep your data

• Enquiries that do not lead to an order are deleted within 12 months.
• Customer and invoicing information is kept for as long as Finnish accounting law requires, normally 6 years after the end of the financial year.
• Cookie data is kept for the period shown in the cookie settings, up to a maximum of 2 years.

7. Who can see your data

Your data is only used by HT Logistics Oy and trusted service providers working on our behalf, such as:

• email and website hosting providers
• our accounting service
• Google (Google Analytics and Google Ads), only with your consent
• Meta Platforms (Facebook and Instagram), only with your consent

8. Transfers outside the EU

Some of our service providers, such as Google and Meta, may process data outside the EU or EEA, mainly in the United States. In these cases the transfer is protected by the EU–US Data Privacy Framework or by the European Commission’s Standard Contractual Clauses.

9. Social media

If you contact us through our Facebook or Instagram page, Meta also processes your data under its own privacy policy. We and Meta may be jointly responsible for some page statistics. We only use your messages to answer your enquiry.

10. Your rights

You have the right to:

• see the personal data we hold about you
• ask us to correct or delete your data
• object to or restrict how we use your data
• withdraw your consent at any time
• receive your data in a common format (data portability)

To use these rights, email info@htlogistics.fi. We will reply within one month.

11. Right to complain

If you believe we handle your data incorrectly, you can contact the Office of the Data Protection Ombudsman in Finland: www.tietosuoja.fi

12. Security

We protect your data with appropriate technical and organisational measures, such as secure, password-protected systems and limited access.

13. Changes to this policy

We may update this policy from time to time. The latest version is always available on this page.